Support & tickets
The customer dashboard brings every step together – once logged in you reach orders, appointments, support, and favorites from a single place.
Modules such as cart, checkout, messaging, tickets, and scheduling stay private and unlock only after signing in.
Orders & status
Track bespoke orders, confirm fittings, and schedule alterations.
- • Status updates from cutting to shipping
- • Upload reference photos for future reorders
- • Fit history for repeat customers
Drafts & wishlist
Save fabric combos, favourite stitches, or inspirations from the studio.
- • Compare up to three drafts
- • Share link with friends or stylists
- • Sync with upcoming events from the calendar
Appointments & events
Book fittings, studio visits, or remote calls straight from the calendar.
- • Automatic reminders via email & SMS
- • Sync with Apple/Google calendar
- • Add an optional companion for fittings
Support & tickets
ActiveAsk about care, share fit feedback, or request alterations.
- • Upload photos/videos for faster analysis
- • Choose reply mode: chat, email, or callback
- • Priority handling for VIP/collection orders
